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04/09/2024 UPDATE: CPWC will resume normal business hours as of Thursday, 04/11/2024.

CALDWELL PEDIATRICS AND WELLNESS CENTER 

TEMPORARILY CLOSED

Dear Valued Patients of Caldwell Pediatrics,

On February 21, 2024 there was a massive cyber attack on Change Healthcare Clearinghouse.  The clearinghouse processes 1/3 of the nations insurance transactions and unfortunately they are the clearinghouse that we did 90% of our business through.  When their operations went down it caused a MAJOR backup in insurance claims and reimbursements.  As a result Caldwell Pediatrics has not been receiving insurance reimbursements for the past 6 weeks.  Although we have tried our best to continue to provide you with excellent healthcare over the last month and a half, there continues to be a delay in reimbursements for claims that has now financially crippled the practice.  With minimal support from insurance companies through this crisis, we have been forced to temporarily close the practice.  We plan to resume business practices as usual once this issue is resolved.

Thank you for your understanding as we attempt to navigate through this healthcare crisis.

 

Beyond Pediatrics... 

 

As an integrative practice, Caldwell Pediatrics and Wellness Center offers more than just a visit to the doctor! 

 

Policies

 

1.    Caldwell Pediatrics does NOT operate as a walk-in clinic.
2.    Patients arriving 10 minutes AFTER their appointment will be RESCHEDULED.
3.    Insurance cards, payment, and photo ID are required AT THE TIME OF VISIT.
4.  Patients/parents/guardians are required to be OFF of cell phones while at the registration window.

 

For payment policy Click here and here.
 

 

 

 

The health and safety of your family is our top priority. If you have
questions or concerns about the latest on Covid-19 (coronavirus), please
check vdh.virginia.gov [1], and see the CDC’s helpful recommendations:
https://www.cdc.gov/coronavirus/2019-ncov/community/home/index.html

To make sure other patients and our team members remain as healthy as
possible, and following CDC guidelines, please call us at 804-520-0002
before bringing your child in if:

1. You/your child are not feeling well, especially if you exhibit any
respiratory symptoms (including a fever, cough, sneezing, etc).

2. You/your child have recently been in contact with someone who has
tested positive for any infectious disease.

3. You/your child have recently traveled for business or pleasure to any
high-risk areas in the US or outside of the US.

4. You or anyone in your household, or anyone you have been in contact
with, is currently undergoing testing for any infectious disease.

We wish you the best of health. Thank you.

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